Home Forums General Discussion Free version not working (missing file)

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  • #5144
    Kobold
    Participant

    When I try to open KeeperRL.exe, it says it can’t start because “api-ms-win-crt-runtime-l1-1-0.dll” is missing. Someone please help.

    • This topic was modified 8 years, 5 months ago by Kobold.
    #5163

    Hey, this should be fixed in the latest version. Sorry for the inconvenience.

    #5195
    Kobold
    Participant

    Cheers! It opened, but the window closed the moment I clicked it. I tried waiting for the cut scene to end before clicking again, but it still closed. I also tried pressing keys instead, but they produced the same result.

    #5199

    So you get through the cut scene, but the game closes the moment you end the cut scene? Any pop ups about crash reports?

    #5203
    Kobold
    Participant

    No, none at all. The only pop up that appears afterwards is when Winrar asks me if I want to save changes.

    • This reply was modified 8 years, 4 months ago by Kobold.
    #5206

    Can you check if there is a file called stacktrace.out in the game’s folder (after it has crashed)?

    #5210
    Kobold
    Participant

    I see it, but can’t open it, and couldn’t send it. I tried dragging the file in the reply box on these forums, and sending it as a reply through gmail, but it kept giving me an error page saying the file was either moved or deleted. I also tried sending the file in a new email, but it said it was 0 bytes (?) I also tried sending another random file, and it said the same thing. That was weird because Winrar says the .out file is 300 bytes.

    I ended up sending the whole thing in a new email, so hopefully you can check it out.

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